Project Appleseed

Appleseed Welcome Center => Appleseed Store Information => Topic started by: eaglescouter on January 03, 2015, 05:12:41 PM

Title: Gift Certificate Confusion!
Post by: eaglescouter on January 03, 2015, 05:12:41 PM
I'm seeing posts on other forums that 'certificates' are not being received after purchase.

Please address the question for those forum users, and consider clarifying the product delivery details in the ordering process.

Example:  http://www.calguns.net/calgunforum/showpost.php?p=15558515&postcount=29

(http://appleseedinfo.org/smf/index.php?action=dlattach;topic=43920.0;attach=123596;image)
Title: Re: Gift Certificate Confusion!
Post by: scuzzy on January 03, 2015, 06:10:40 PM
It's being looked into right now.
Title: Re: Gift Certificate Confusion!
Post by: Lawrence on January 03, 2015, 08:47:50 PM
PLEASE NOTE:

The Appleseed HOME RANGE STORE facility was closed from December 25th through January 1st.

Orders entered during that week will process on January 2nd or January 5th. Allow 7 days for delivery.

GIFT CERTIFICATES are sent by First Class US Mail unless entered and packaged with other merchandise on the same order.

If you have not received your gift certificate within a reasonable mailing period, please call the store number listed on your email confirmation (336-824-0176) and another certificate will be mailed.
Title: Re: Gift Certificate Confusion!
Post by: Lawrence on January 03, 2015, 08:54:55 PM
INTRUCTIONS FOR GIFT CERTIFICATE USE:

"To use your gift certificate, pre-registration on the Appleseed event
schedule is suggested to reserve your spot. Please sign up for your preferred
event location under the "FREE Ticket - SPECIAL" category. Upon arrival, you
must present your certificate at the door to complete registration."[/color]

These instructions appeared on the order page for this promotion on the Appleseed Home Range Store.
Title: Re: Gift Certificate Confusion!
Post by: eaglescouter on January 03, 2015, 08:55:50 PM
PLEASE NOTE:

The Appleseed HOME RANGE STORE facility was closed from December 25th through January 1st.

Orders entered during that week will process on January 2nd or January 5th. Allow 7 days for delivery.

GIFT CERTIFICATES are sent by First Class US Mail unless entered and packaged with other merchandise on the same order.

If you have not received your gift certificate within a reasonable mailing period, please call the store number listed on your email confirmation (336-824-0176) and another certificate will be mailed.

Thank you.

It has been posted to that forum.